Charlies Lock & Safe Privacy Policy  

Charlies Lock & Safe is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address.
• Transaction Information: Details related to the services you request or purchase.
• Website Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our services.
• Communicate with you, including sending SMS notifications or updates.
• Process transactions and manage your account.
• Respond to your inquiries and provide customer support.
• Conduct marketing and promotional activities, with your consent.

3. Data Sharing

We do not sell or share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share data with trusted partners who assist us in operating our website, conducting our business, or serving our customers.
• Legal Requirements: We may disclose your information if required by law or in response to legal proceedings.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include secure servers, encryption, and access controls.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have the right to:

• Opt-out of receiving communications from us at any time by following the instructions in our messages.
• Request access to the personal information we hold about you.
• Request correction or deletion of your personal information.

7. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from them. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: Charlies Lock & Safe (770) 651-7277.